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Event 5555 – No User Profile Application available to service the request

I was troubleshooting some problems with the User Profiles Service of SharePoint 2010 and I ran into event ID 5555. The error seems to be reoccurring every day around 6:11 AM.

Failure trying to synch web application e888f5cd-9e4b-4396-a693-2e81ba156b0b, ContentDB 33167fc6-5268-4acc-aac2-f4b2aaf789f7 Exception message was Microsoft.Office.Server.UserProfiles.UserProfileApplicationNotAvailableException: No User Profile Application available to service the request. Contact your farm administrator.
at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.get_ApplicationProperties()
at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.get_PerfmonInstanceHandle()
at Microsoft.Office.Server.UserProfiles.ContentDBSynchronizer..ctor(ELogType logType, SPContentDatabase cdb, SPJobState jobState)
at Microsoft.Office.Server.UserProfiles.WSSProfileSyncJob.Execute()

This error occurs as it’s colliding with another job that’s running at that time. The fix is quite easy, change the job time so it doesn’t collide.

  1. Log into the SharePoint 2010 Central Administration
  2. Click Monitoring
  3. Click Review Job Definitions
  4. Go to the second page click on the Timer Service Recycle
  5. Change the start time and the no later than time to 6:30 PM
  6. Click OK

It’s smart to check the event viewer the next day to make sure that the problem has been resolved.

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Posted by Mischa Oudhof

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